Do you have a responsibility not to offend?
Or do you have a responsibility not to be offended?
Of course, you shouldn’t intentionally offend people. That part is easy.
But what happens when offense isn’t intentional?
I’ve always disliked apologies that sound like this:
“I’m sorry if I made you feel…”
They don’t land. They feel hollow. Why? Because they avoid ownership. The focus shifts from the action to the reaction—as if the problem is how the other person felt, not what was actually said or done.
Let’s break this down with a few simple scenarios.
Continue reading “Where Does Responsibility Lie?”